Keep your telco customers engaged and loyal
Our scorecard assesses your operations and delivers personalised strategies for churn reduction.
Acquire
Total value of new customers
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Propello offers 2 programmes to achieve your customer acquisition goals.
Customer referral programme
Turn customer advocacy into a powerful growth engine that drives customer acquisition, elevates retention rates and boosts lifetime value with the Propello Customer Referral Programme. On average our referral tool boosts customer acquisition up to 10%
Total customers
Avg. annual customer value
Customers that make a referral
New customers
Value of new customers
Brand partnership programme
Unlock the power of collaboration and discover new growth opportunities with the Propello Brand Partnership Programme. Leverage our brand partner network and amplify your brand's reach.
Number of partners
Avg. customers per partner
Avg. customer value
Conversion rate at
New customers
Value of new customers
Convert
Total value of new customers
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Customer Conversion Programme
Increase new customer conversion with Propello's conversion programme. Enter the volume of new customers you acquire annually. On average our programme can increase conversions by up to 10%
No. of Customers Acquired Annually
Avg. customer value
Propello Effect
Customers Converted
Value of converted customers
Engage
Total value of additional spend
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Highly engaged customers can turn into brand advocates, raising the profile of your business and boosting acquisition
Engagement Programme
Deepen customer loyalty, drive brand advocacy, and create lasting connections by implementing engaging and personalised experiences. On average the Propello engagement programme can increase additional spend by up to 20%
Total customers
Avg. customer value
Increased spend
Additional spend p/p
Value of additional spend
Retain
Total value of retained spend
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Reduce churn, maximise revenue growth and offset customer acquisition costs by prioritising customer retention.
Retention programme
The Propello customer retention programme is designed to take the hassle out of loyalty initiatives, allowing you to effortlessly engage and incentivise your customers with personalised and targeted rewards.
Total customers
Churn
Avg. customer value
Customers lost
Annualised loss
Propello Effect
Customers retained
Value of retained spend